Privacy Policy
EFFECTIVE DATE: 12-5-2017
This privacy and security policy (the “Policy”) explains the information we collect about you on the Lunalis-cosmetics.com (the “Site”), how we use the information, the security measures taken to protect the information, and the choices you have to review, revise and/or restrict our usage of this information. This Policy is part of the Terms & Conditions that govern the Site and applies to all Site users. If you have any objections to this Privacy Policy, you should immediately discontinue use of the Site.
What information do we collect and how do we use it?
The Site collects information from our customers as part of our ongoing efforts to provide superior customer service, improve your shopping experience and to communicate about products, services and promotions. We collect information such as name, telephone number, email, and postal address (“Personal Information”) that you provide to us when you register a customer account on our site, place an order, write product reviews, or create other user-generated content. We may use this information collected on the Site to process and fulfill your order. We also collect email addresses in order to send you necessary order-related messages, such as order and shipment confirmation, as well as promotional and marketing messages. We maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or other websites and to send you offers, promotions, or information that we believe may be of interest to you. In addition, we monitor site use and traffic patterns with Google Analytics to improve our Site and the products we offer, as well as to determine what offers, promotions or information to send to you. In doing so, we are better able to communicate with you about our products, promotions, and better able to personalize your shopping experience.
Disclosure of Information
We will disclose information as we determine to be required by law. In the event that Lunalis is bought, sold or otherwise transferred, or is in the process of a potential transaction, customer information will likely be shared and included among the transferred business assets. We do not share credit card or other payment information with third parties except for the purposes of processing payment for products you’ve ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their services to protect against fraud and the unauthorized use of credit cards and gift cards.
How to review your personal information and to opt-out
You can always update your personal information or opt-out of receiving email communications from us. If at any time you would like us to update your information or you would like to opt-out, just click here to email our customer service team. Please be sure to include your email address, full name and mailing address.
Cookies
“Cookies” are bits of information that are automatically stored on your computer. If you do not want to have cookies on your system, you can set your browser to disable them. If you disable cookies on the Site, however, some Site functions may be limited or unavailable.
Secure Shopping
Although no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure, we adopt industry-standard data collection, storage and processing practices, as well as security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, including username, password, transaction information and data stored on the Site. While we aim to protect your Personal Information, you understand that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Site cannot be guaranteed; and (c) any such information and data may be viewed or altered in transit by a third party. If you still have concerns about ordering electronically, feel free to call and place your order over the phone. You are responsible for maintaining the confidentiality of your Site password and other access information.
Children’s Privacy
Our Site is not directed to an audience of children. In accordance with federal law, we do not solicit or knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or legal guardian. If Lunalis learns that a child under the age of 13 has submitted personally identifiable information online without parental consent, we will take all practical measures to remove such information from our databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information collected from children under 13 on our Site, please contact us via email at contact@lunalis-cosmetics.com.
For California Residents: Your Privacy Rights
California residents are entitled to request and obtain once per calendar year information about personal information shared with third parties for their own direct marketing purposes.
Policy Changes
Lunalis may periodically update this Policy. Any changes made will be posted here. By visiting and continuing to use the Site, you agree to accept any changes made to this Policy. Feel free to contact us with any questions about our Policy.